Legal

Privacy Policy

Last updated: December 18, 2025

1. Introduction

PricingMonitor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using PricingMonitor, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

  • Email Address: Required for account creation, authentication, and service notifications
  • Name: Collected during registration to personalize your experience

2.2 Automatically Collected Information

  • Usage data and analytics through Google Analytics
  • IP addresses and browser information
  • Device information and operating system
  • Pages visited and time spent on our Service

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. Stripe collects and processes payment information according to their privacy policy.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our monitoring service
  • Account Management: To create and manage your account, process transactions, and send service-related communications
  • Notifications: To send alerts about competitor pricing changes via email or Slack
  • Analytics: To understand how users interact with our Service and improve user experience
  • Customer Support: To respond to your inquiries and provide technical support
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Third-Party Services

We use the following third-party services that may collect or process your information:

4.1 Stripe

We use Stripe for payment processing. Stripe collects payment information and processes transactions. Your payment data is subject to Stripe's privacy policy: https://stripe.com/privacy

4.2 MailGun

We use MailGun for email delivery, including service notifications and alerts. MailGun processes email addresses and email content. Their privacy policy: https://www.mailgun.com/privacy-policy

4.3 Google Analytics

We use Google Analytics to analyze website usage and improve our Service. Google Analytics collects usage data and cookies. Google's privacy policy: https://policies.google.com/privacy

5. Data Storage and Security

Your personal data is stored on servers located in the European Union (EU). We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies through Google Analytics to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. International Data Transfers

Your information is stored on EU servers. However, some third-party services (such as Google Analytics and Stripe) may process data outside the EU. We ensure that appropriate safeguards are in place for any international data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

PricingMonitor
Nice, France
Email: [email protected]